Product related questions
Preparation and storage
How many servings does each box of formula contain?
The quantity of servings per box varies depending on the brand and your baby's age, with box sizes typically ranging from 400g to 900g.
For example, a 900g box of formula, like Nannycare, typically yields approximately 70 servings. The exact number of servings per box is influenced by factors such as the age of the baby and their individual feeding preferences, as newborns consume smaller servings, and some babies prefer more frequent, smaller meals.
Is it essential to follow the instructions and boil the water as recommended?
Absolutely! Boiling the water used to prepare your baby's formula is crucial as it eliminates bacteria and contaminants that may be present, safeguarding your baby from potential harm. To ensure accurate formula preparation, we have diligently translated all instructions, enabling you to follow them with confidence at home.
How soon should I use formula once I've prepared a bottle with powder?
It is recommended to use each prepared bottle within an hour if stored at room temperature and within 3 hours if refrigerated. Always refer to the instructions on the formula box before preparation, and refrain from reheating formula.
For on-the-go feeding, especially when away from home, we suggest opting for ready-to-feed formula. We offer HiPP ready-to-feed formula in convenient sealed bottles, allowing for easy pouring and feeding while on the move.
How long do your products remain viable after opening?
Typically, our formula products maintain freshness for up to 21 days after opening, provided they are stored correctly. For formulas in cardboard boxes, ensure the foil pouch is resealed to preserve freshness. In the case of canned formulas, using the original lid is recommended. Alternatively, a sealable storage container is suitable for both boxed and canned formula. Be sure to check the specific storage instructions on the box or can as well.
Orders and Shipping
How soon can I expect my order to arrive?
We dispatch orders on the same day from our dedicated facility in the Netherlands for all orders placed before 1 pm CET (Monday to Friday, excluding holidays). Orders made after 1 pm will be shipped the following day, and weekend orders (Saturday and Sunday) will be shipped the following Monday.
The delivery timeframe is typically between 3 and a maximum of 10 business days. Shipping is free for all orders.
What formula would you suggest for my baby?
Considering that each baby is unique, the ideal formula for them hinges on factors such as age, sensitivities, allergies, and their evolving taste preferences. To assist you in making the best choice, we've crafted a brief quiz that will provide our recommendation in less than a minute.
Is it possible to track my order?
Is it possible to track my order?
Certainly! Once your order is prepared for shipment, we will send you an email containing the tracking number. If the tracking number doesn't immediately activate, there's no cause for concern. It may take some time to become active, especially if your order hasn't been checked into the carrier's facility yet. Rest assured, it will work as soon as your order is processed, and it's on its way to you.
Is it possible to return my order?
Unfortunately, we are unable to accept returns or exchanges for formula milk or baby food. Our policy ensures that every product we sell remains unopened and has not been handled by individuals outside of Organic Formula Warehouse and our trusted carriers. If you encounter any issues with your order, we are more than willing to assist you.
For additional details, please refer to our returns page, or feel free to reach out to us via email at
support@organicformulawarehouse.com
Do you provide discounts or promotions?
Certainly! We already offer the lowest prices online, and maximize savings up to 20% with our Big Belly Saving packages. Exclusive discounts are also available for our email subscribers, so we recommend joining our mailing list [here](subscription link).
Other questions
Are you a trustworthy vendor of organic baby formula?
Absolutely! The Organic Formula Warehouse team has been engaged in the formula industry since 2013. Since 2016, we have been delivering European organic formula to Canadian parents, sourcing exclusively, directly from reputable European brands. Our new website is dedicated to offering formula in larger packages, providing a more cost-effective solution for parents in Canada.
What is the best way to reach you?
Feel free to reach out to our customer support team at support@organicformulawarehouse.com, and we'll respond within one business day.
For queries regarding a particular formula product, you can also refer to the FAQ section on each product page.
How do you calculate the discount on your website
The discount is based on the difference between our prices and the average price of other online stores. We guarantee that we have the lowest prices and freshest products available anywhere!